Communication 2

Mad Employee Wildfire

Management Monday: Managing Mad Employees No one likes to talk about office politics, bad bosses, emotionally abusive coworkers, or people being shoved under the rug due to popularity. Sadly, these situations are symptoms of poor work culture and every company is susceptible, especially during changes in management like those happening at Microsoft or during acquisitions like Google’s purchase of Nest. And when voices are ...

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Guess the Negotiation Wizard…

Recently, Center for Work Life addressed the topic of Leader Negotiation Skills on Blog Talk Radio. We explained the correlation between emotional intelligence, negotiation and conflict resolution. In discussing this topic, we also presented clues regarding an individual who is known for strong negotiation skills. If you missed this Blog Talk Radio chat, you can listen below. So, which leader did we use as an example ...

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Anchorman and Leader Negotiation Skills

EI & Conflict Resolution: Leader Negotiation Skills The movie Anchorman charmed movie watchers when it was released in 2004. Though approached from a comedic standpoint, it touched on topics like women in business and workplace conflict. Everyone laughed when Ron and Veronica hit each other with rude remarks in the movie, but demeaning comments between employees are far too common in the ...

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“Yoda” Leader

Management Monday: The Fatal Flaw In Management Harvard Business Review recently published a list of ten charts from 2013. The list included a Senior Manager’s Fatal Flaws chart from Zenger Folkman which revealed that the biggest flaw in management is lacking the ability to develop others. This symptom can branch from lack of understanding when it comes to the skills ...

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The Call of the Banshee: Technology

Management Monday: Managing Soft Skills In the hit show Downton Abbey, the kitchen cook, Mrs. Patmore, is terrified when she hears a phone ring for the first time, a sound which she describes as “the call of a banshee.” This period drama does a brilliant job of highlighting the difficult transition of technology into the household and into people’s work lives. The ...

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Emotional Intelligence & Conflict Resolution

This Blog has been featured by the West Orange Chamber of Commerce. Sources such as HLN have also been home to publications by Dr. Farnaz Namin-Hedayati and she has been cited by the Orlando Business Journal.  Statistics speak to the need for improved Emotional Intelligence in the workforce. The typical manager spends 25-40% of his or her time dealing with workplace conflicts. That’s one to two days of every ...

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Deception Detection Dollars

This Blog has been featured by the West Orange Chamber of Commerce. Sources such as HLN have also been home to publications by Dr. Farnaz Namin-Hedayati and she has been cited by the Orlando Business Journal.  Management Monday: Managing Deception Detection Skills Business life is stressful enough without having to worry about deceitful people. But as this GALLUP survey chart suggests, not every person or industry is ...

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Hang on to Your Communicator Badges

Monday Management: Managing Virtual Teams for Success Modern day business increasingly has more and more in common with Star Trek’s United Federation of Planets. How so? Business professionals might not be sporting stylish gold and silver communicator badges like Starfleet personnel (pictured on the uniforms in the image to the right), but the utilization of long distance communication devices and virtual teamwork is certainly ...

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150 Lakers

Management Monday: Magic 150 Adopting the number 150 into business strategy can be highly useful concerning relationship strategy, particularly in the realms of Management and Social Media. Why 150? It has to do with relationships and human cognitive ability. “The figure of 150 seems to represent the maximum number of individuals with whom we can have a genuinely social relationship, the kind ...

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Don’t “like” your Facebook life?

Today, it is common to be on Facebook, Twitter, Pinterest, Google Plus and other Social Media platforms, expanding the reach of one’s friends to the thousands. In fact, the number of monthly active Facebook users now totals 850 million people (Huffington Post). On the surface, this seems like a terrific thing. Who doesn’t love to have friends, and lots of ...

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