Industries

Real Estate

ABC Mortgage Company Facing a 300% turnover rate among members of its sales department, a mortgage company realized that something had to be done, and FAST. This excessive turnover was one of the biggest threats facing the company at the time. Through the CFWL EQ Leadership Training program this company wisely determined that the problem originated in the leader-employee communication process. Simply put ...

Read More »

Manufacturing

The Success Profiling System Saves Heavy Equipment Service Department A large sized heavy equipment manufacturer was facing considerable performance difficulties in its aftermarket service department. Efficiency and profitability were of particular concern for the service department. In fact the service department was nearing a total collapse under the pressure of the firm’s quickly increasing sales.The company was facing numerous problems in ...

Read More »

Construction

Employee Selection Tools Provides Solid Foundation For Texas Home builder A prominent Texas home building firm was facing a potentially disastrous situation with high employee turnover in its sales division. The firm, which had enjoyed a comfortable position near the top of the home building food chain for some years, was even beginning to doubt its long-term survival prospects.The high employee ...

Read More »

Employee Selection Program Works Wonders For Customer Service Firm

A customer service company was continually fighting an uphill battle with employee retention. It was typical for this company to experience a 60% turnover rate with new employees during their first 60 days on the job. Excessive time and money were being wasted on the constant cycle of recruiting, hiring, and training with little to show for the company’s efforts. Having tried ...

Read More »

Testimonials

The Center for WorkLife and Dr. Hedayati helped me to have a much more in-depth understanding of my opportunities as a business leader and very importantly, to be able to connect on a deeper level with my direct reports, upon whom our everyday success depends on. This is the kind of investment that will pay for itself – many times ...

Read More »

Bio

Farnaz Namin, Ph.D. is a dual trained psychologist in clinical and Industrial/Organizational Psychology. She specializes in conflict resolution, emotional intelligence at work and in family communications, best career and employment practices as well as Talent and Leadership Development in the workforce. She has over 18 years of experience in both arenas and while consulting she coaches and facilitates leadership development ...

Read More »