Silence the Scandal
Sometimes the root of conflict resolution seems as elusive as the hit TV show Scandal. Scandal’s Olivia (played by Kerry Washington pictured to the right) is often shocked by the actions of others, for example when Fitz doesn’t treat her with respect. This kind of shock, frustration and confusion is no stranger in the face of conflict; anyone in a dispute can relate. There are many considerations for those who find themselves in a communication dilemma, argument or stand-still, but the first step is always to perform an analysis. Below are some quick tips for conflict analysis. Anyone with a good understanding of conflict analysis is in a position to silence the scandal by finding resolution.