Emotional Intelligence & Conflict Resolution Statistics speak to the need for improved Emotional Intelligence in the workforce. The typical manager spends 25-40% of his or her time dealing with workplace conflicts. That’s one to two days of every work week (Washington Business Journal, May 2005). As can be seen in The Persuasion Tools Model below, emotion is a key …
Elon Musk’s Magic card People like to be consistent with the things they have previously said or done. In being able to connect to people in an emotionally intelligent way and to be able to persuade them, there are several factors that play a part; and one of them is consistency. Consistency is done or activated …
Don’t “like” your Facebook life? Today, it is common to be on Facebook, Twitter, Pinterest, Google Plus and other Social Media platforms, expanding the reach of one’s friends to the thousands. In fact, the number of monthly active Facebook users now totals 850 million people (Huffington Post). On the surface, this seems like a terrific …
150 Lakers Management Monday: Magic 150 Adopting the number 150 into business strategy can be highly useful concerning relationship strategy, particularly in the realms of Management and Social Media. Why 150? It has to do with relationships and human cognitive ability. “The figure of 150 seems to represent the maximum number of individuals with whom …
Hang on to Your Communicator Badges Monday Management: Managing Virtual Teams for Success Modern day business increasingly has more and more in common with Star Trek’s United Federation of Planets. How so? Business professionals might not be sporting stylish gold and silver communicator badges like Starfleet personnel (pictured on the uniforms in the image to the right), …
Slain DiMaggio, Saved Hannah Sometimes life and death situations can teach vital lessons that apply to the work world. The Los Angeles Times reported on August 11th, that teen Hannah Anderson was rescued from kidnapper James DiMaggio. DiMaggio was shot and killed by an FBI agent during the rescue. The story actually began on August 4th, when …
Agents of S.H.I.E.L.D. Engagement Management Monday: Building Employee Engagement by Showing Appreciation At first, building and engaging a team sounds ideal and simple. Winning sports teams like the Connecticut Huskies and America’s favorite superheroes, The Avengers, make it look so easy. The thought process typically starts with needing specific skills to help achieve goals. Unfortunately, the art of …
The Call of the Banshee: Technology Management Monday: Managing Soft Skills In the hit show Downton Abbey, the kitchen cook, Mrs. Patmore, is terrified when she hears a phone ring for the first time, a sound which she describes as “the call of a banshee.” This period drama does a brilliant job of highlighting the difficult …
Escaping the Realms of La La Land Besides their good looks and the assortment of talents, what do Ryan Gosling, Woody Harrelson, Adam Levin, and Jim Caviezel have in common? Well, although La La Land, the 2016 motion picture starring Ryan Gosling and Emma Stone delighted many audiences and brought home Oscar Awards in six categories, …
Silence the Scandal Sometimes the root of conflict resolution seems as elusive as the hit TV show Scandal. Scandal’s Olivia (played by Kerry Washington pictured to the right) is often shocked by the actions of others, for example when Fitz doesn’t treat her with respect. This kind of shock, frustration and confusion is no stranger in the …
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