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Communication

The Persuasion Tools Model

Emotional Intelligence & Conflict Resolution

Emotional Intelligence & Conflict Resolution Statistics speak to the need for improved Emotional Intelligence in the workforce. The typical manager spends 25-40% of his or her time dealing with workplace conflicts. That’s one to two days of every work week (Washington Business Journal, May 2005). As can be seen in The Persuasion Tools Model below, emotion is a key …

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150 In Management

150 Lakers

150 Lakers Management Monday: Magic 150 Adopting the number 150 into business strategy can be highly useful concerning relationship strategy, particularly in the realms of Management and Social Media. Why 150? It has to do with relationships and human cognitive ability. “The figure of 150 seems to represent the maximum number of individuals with whom …

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Managing Virtual Teams For Success

Hang on to Your Communicator Badges

Hang on to Your Communicator Badges Monday Management: Managing Virtual Teams for Success Modern day business increasingly has more and more in common with Star Trek’s United Federation of Planets. How so? Business professionals might not be sporting stylish gold and silver communicator badges like Starfleet personnel (pictured on the uniforms in the image to the right), …

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Agents Of S.H.I.E.L.D Marvels

Agents of S.H.I.E.L.D. Engagement

Agents of S.H.I.E.L.D. Engagement Management Monday: Building Employee Engagement by Showing Appreciation At first, building and engaging a team sounds ideal and simple. Winning sports teams like the Connecticut Huskies and America’s favorite superheroes, The Avengers, make it look so easy. The thought process typically starts with needing specific skills to help achieve goals. Unfortunately, the art of …

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Silence The Scandal

Silence the Scandal

Silence the Scandal Sometimes the root of conflict resolution seems as elusive as the hit TV show Scandal. Scandal’s Olivia (played by Kerry Washington pictured to the right) is often shocked by the actions of others, for example when Fitz doesn’t treat her with respect. This kind of shock, frustration and confusion is no stranger in the …

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