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Customer is Always Right!

We know that using a one-size-fits-all approach will not create the kind of buy-in needed to get the total organization working together.  In addition we know that to be competitive, the offer has to be branded consistently but also to fit a need.   So what separates between the need to standardize vs. the need to customize?   Research conducted ...

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Thanksgiving Quotes for a Happy Thanksgiving

Here are some lovable quotes on thankfulness… “Be thankful for what you have; you’ll end up having more. If you concentrate on what you don’t have, you will never, ever have enough” ~ Oprah Winfrey When you practice gratefulness, there is a sense of respect toward others. ~ Dalai Lama I am thankful for laughter, except when milk comes out my nose. ...

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The Ebola Virus and Your Career

You are probbaly wondering what does Ebola have to do with your career, other than the fact that god forbid you somehow contracted the illness and had to be in quarentine, etc. etc. No, that is not where we are going with this.  Although the Ebola virus in our eyes as human being and victims of the disease is a ...

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Wizardry or Simply Banking on Hope

The seven-book Harry Potter series, which recounts the early life of a downtrodden boy who finds out he’s a wizard, has sold more than 400 million copies worldwide.  Today, July 8th, JK Rowling published a new story called Pottermore, which although crashed the site, ignited the heartfelt love of the fans and drove them mad.  Not coincidently, today was also the opening of the new ...

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How to Deal with People that have Low EI

No matter how resolute one becomes to strengthening their own emotional intelligence level, the fact remains that people around them aren’t necessarily emotionally intelligent. For that matter, even when aware of the emotional intelligence concept, people don’t always want to grow. That leaves an emotionally intelligent individual on an island in a low emotional intelligence ocean. It can be stressful, but it ...

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Leadership Qualities of Larry Page

Larry Page is the man who had a dream that the internet could be downloaded and saved as links so websites could be more quickly accessed. This was the dream from which Google was born. In addition to being the co-founder of Google, Page has also won awards such as the Marconi Prize and TR100 (Google). Though he recently landed #29 ...

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Hold Leaders Accountable

Management Monday: Managing Leaders National Legion recently landed in a sticky situation. Despite being the country’s largest organization of Wartime Veterans, providing financial, social and emotional support to members of the United States Armed Forces, veterans and their dependants, the group likely faces serious changes in leadership thanks to lack of accountability. Sometimes known simply as “The Legion,” the organization is under ...

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Leadership Qualities of Ginni Rometty

Virginia Marie “Ginni” Rometty has been at IBM since 1981 and now acts as Chairwoman and CEO for the company. IBM is number four on the “World’s Most Valuable Brands” list and employs 466,995 people (Forbes). Managing one of the world’s largest workforces isn’t easy, but Ginni gets it done. She has been on Fortune magazine’s “50 Most Powerful Women ...

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Forget the Frying Pan: How Leaders Avoid Burnout

Management Monday: Avoiding Leadership Burnout Managers and leaders have opportunities to influence and inspire others around them, or to drag the atmosphere down. They have chances to positively influence the trajectory of their organization, or to set a tone that will lead to failure. It sounds like a lot of responsibility, which doesn’t make the task of successful leadership any easier. In ...

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Leadership Qualities of Tim Cook

Named on Fortune’s World’s 50 Greatest Leaders list, Tim Cook offers a less common but highly effective leadership style in the modern business world. What makes his style unique? His focus on operations, lack of interest in the limelight and humility. He is the kind of leader who uses his IQLA Lifetime Achievement Award acceptance speech to remind the world of the importance of equality. ...

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